Claims Advice – Actions an Airline should take in event of an incident

In the event of any incident likely to give rise to a claim under your policy, you should advise us immediately. This may be done by telephone or e-mail to any of the following:

Your insurers will require a substantial amount of information. If you can have as much as possible of the following available, it will greatly assist the smooth management and prompt settlement of any claim.

Click on Information relating to the aircraft: which will take you to following page

Click on Information relating to the flight crew: which will take you to the page further down